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Privacy Policy

Wajah Consulting | Last updated: June 2026

1. Introduction

Wajah Consulting (ABN: 58 690 028 183) ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).

By accessing or using our website (wajahconsulting.com.au), you agree to the terms of this Privacy Policy.

 

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Name and contact details (e.g. your name, email address, phone number, and business name) when you contact us via our website enquiry form or email.

  • Website usage data collected automatically via cookies and analytics tools, including your IP address, browser type, pages visited, and time spent on our site.

 

3. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from you, when you submit an enquiry or contact form on our website.

  • Automatically, through cookies and website analytics tools when you browse our website.

 

4. How We Use Your Personal Information

We use your personal information to:

  • Respond to your enquiries and communicate with you about our services.

  • Improve the functionality and user experience of our website.

  • Analyse website traffic and usage patterns (in aggregated, anonymised form where possible).

  • Comply with our legal obligations.

We will only use your personal information for the purposes for which it was collected, or for a directly related purpose.

 

5. Cookies

Our website uses cookies — small text files stored on your device — to help us understand how visitors use our site. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

We do not use cookies to identify you personally without your consent.

 

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Third-party service providers who assist us in operating our website (e.g. website hosting and analytics providers), who are bound by confidentiality obligations.

  • Regulatory or government authorities where required by law.

Where we disclose your information to overseas recipients (for example, where our website or analytics tools are operated by providers based outside Australia), we take reasonable steps to ensure those recipients handle your information in a manner consistent with the APPs.

 

7. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information is stored securely and access is limited to those who need it to perform their role.

While we take care to protect your personal information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

 

8. Marketing Communications

We do not currently send marketing emails or newsletters. If we introduce marketing communications in the future, we will only contact you with your consent and will always provide you with the ability to unsubscribe in accordance with the Spam Act 2003 (Cth).

 

9. Access and Correction

You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below.

We will respond to your request within a reasonable timeframe and in accordance with our obligations under the Privacy Act.

 

10. Complaints

If you believe we have handled your personal information in a way that does not comply with the Privacy Act or the APPs, please contact us in the first instance. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised 'last updated' date. We encourage you to review this policy periodically.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

 

Alison Conn

Wajah Consulting

Email: alison@wajahconsulting.com.au

Website: wajahconsulting.com.au

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